Somerset Council is reminding residents that help and support is available for people experiencing domestic abuse, they expect a seasonal increase in calls to the Somerset Domestic Abuse Service at this start of the New Year.
Each year, services typically see a rise in people reaching out for support in January. While the festive season has passed, its effects can continue, with pressures experienced over Christmas often becoming more apparent once routines return.
Increased time spent together over the festive period, financial pressures following Christmas, and isolation from friends, colleagues and support networks can all contribute to controlling or abusive behaviour escalating.
For some, the New Year also brings reflection and resolve, helping people recognise that what they experienced was not okay and that support is needed.
Practical barriers, such as lack of privacy during the school holidays, can mean that people delay contacting services until January, when it feels safer or more manageable to do so.
Cllr Federica Smith-Roberts, Lead Executive Member for Communities at Somerset Council, said:
“The New Year can be a difficult time for many people, particularly if the festive period has brought added pressure or highlighted concerns at home. We know that reaching out for help isn’t easy, but no one has to face domestic abuse alone.
“I would urge anyone who needs support, or who is concerned about someone else, to get in touch with the Somerset Domestic Abuse Service and find out what help is available.”
Somerset Council wants to reassure residents that support is available whether someone is in immediate crisis, concerned about things escalating, unsure how to describe what they are experiencing, or worried about someone else.
Help and support for people experiencing domestic abuse is available through the Somerset Domestic Abuse Service.
Call: 0800 69 49 999 (8am–8pm, 7 days a week, including bank holidays)
Email: domesticabuseservice@somerset.gov.uk
If you are in immediate danger, call 999. If you cannot speak, press 55 when prompted – this will connect you to the police through the Silent Solution system.
For those who are deaf, hard of hearing, or speech-impaired, register with emergencySMS.net to text 999 in an emergency. If you use British Sign Language (BSL), you can contact 999 BSL for BSL support.
The service also offers in-person support at the central hub in Yeovil and at locations throughout the county. For more information go to: Community drop-ins
If you plan to attend in person, please call 0800 69 49 999 and select option 2 beforehand so the team know to expect you and can provide directions.
Support is confidential, non-judgemental and led by what each individual needs. People do not have to be certain about what they want to do next, conversations can begin simply by talking things through.
Somerset Council is also encouraging friends, family members and professionals who are worried about someone else to seek advice. The service can provide guidance on how to offer support and share information safely.
Anyone experiencing domestic abuse, or concerned about someone they know, is encouraged to contact the Somerset Domestic Abuse Service for confidential support.
