The personal information we collect will vary according to the service provided
We provide a wide range of services to the public. The personal information we collect will vary according to the service provided.
We record and use your personal information:
We will collect your information where we are required to provide a service by law. This includes, but is not limited to:
We must collect your personal information to make sure these duties are carried out lawfully and fairly.
We have a duty to work in partnership with other organisations such as the NHS, and police, and this obligation is specified in law.
We do this where we have joint responsibilities, for example:
Where you have asked for a service that is not required by law or a specific obligation, you must give your permission for us to use your personal information. This is called “explicit consent”.
If your consent is required, we will provide you with a full explanation of how your data will be processed, stored and shared.
You will need to show us, by means of your signature or a “tick in a box” that we can use your information to provide you with that service.
Where we have asked for your explicit consent you can contact us at any time to withdraw your permission. We will stop processing your data. This will result in those services that rely on your consent being withdrawn.
We will use your information to support us with one or more of the following:
We strive to ensure that:
If you feel that we have not acted in the way we should have done, or have made a decision that you do not agree with you can write to us and complain.
You can also complain directly to the Information Commissioner’s Office (ICO).
The ICO will investigate your complaint and tell us if we have not complied with our duties under the current data protection legislation.
Complain to the ICO online at ico.org.uk/global/contact-us/
Information Commissioner’s Office contact details
Information Commissioner’s Office
Phone: 0303 123 1113
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