Part of
Somerset Council Target Operating Model

Read our TOM (Target Operating Model) which sets out how we will challenge ourselves to deliver the Council's vision and priorities

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Contents

Investing in skills, capabilities, workspaces, and the organisational culture that deliver for Somerset.

Overview

Part of
Somerset Council Target Operating Model

Read our TOM (Target Operating Model) which sets out how we will challenge ourselves to deliver the Council's vision and priorities

2

The Golden Thread

The chart is divided into four main sections: Priorities, Actions, Risks, and Performance

Golden Thread
3

Appendices

The following performance measures will help us understand the impact of our new TOM, these will develop and evolve over time.

Appendix 1 – Our Measures of SuccessAppendix 2 – Our Design PrinciplesAppendix 3 – Our Values and Behaviours for the Organisation

Overview

Our People Strategy will enable and create a smaller, flexible workforce that collaborates and innovates together, working closely with key partners and communities to deliver our shared priorities and outcomes.

Our approach to Performance Management will focus on helping people understand their role and how they contribute to delivering our vision and priorities.

♥ Our teams will focus on delivering better outcomes for the people and communities of Somerset, working alongside our frontline staff and in places where the community meets, rather than where it is most convenient for us to work.

Our workforce pay, rewards, recruitment and retention practices will help us recruit, develop and retain the right people.

♥ Our buildings and spaces we share with partners will be inclusive, efficient, low carbon and multi-use, allowing us to collaborate effectively and provide customers with access to the services they need.

Our Values will be part of everything we do.

illustrated badges. One reads work as one team, second reads strive for excellence the 3rd reads build belonging

Last updated: May 16, 2025

Next review due: November 16, 2025

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