Report damaged or defective gully gratings, drain or manhole covers
Please note – if you are reporting this defect outside normal working hours – 8am to 6pm, Monday to Friday – and you believe it is an urgent problem and a risk to public safety, please phone the police on 101.
You can report any of the following defects here.
Manhole and drain covers
When you contact us please give us the following information:
We will come to inspect the site by the end of the next working day, if possible.
If the manhole is owned by a utility company we will request that they fix the problem within 7 days. Or, you can contact them directly to report a defect.
We regularly inspect gully gratings, drains or manhole covers in accordance with our Highway Safety Inspection Manual.
Highway Safety Inspection Manual
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