You can report a non-urgent fault with a street light by using the ‘Report now’ button below or phoning the Fault Line on 0345 601 0939, Monday to Friday from 8am to 5pm.

When you contact us please provide the following information (if available):

  • Your name and phone number, in case we need to contact you
  • The number on the street light column
  • Where the street light is, including the road name and area
  • Whether the street light is outside a specific property

Report now

To report emergency problems with a street light, contact us Monday to Friday 8am to 5pm on 0345 601 0939, or outside these hours phone 0345 795 9639