Please note – if you are reporting this defect outside normal working hours – Monday 8am to 6pm, Tuesday to Friday 8.30am to 5.30pm – and you believe it is an urgent problem and a risk to public safety, please phone the police on 101.

When you contact us please provide:

  • Your name and phone number, in case we need to contact you
  • Structure type – such as subway, retaining wall, railway bridge
  • Location – such as the town or village and road or street name
  • Incident type or cause – such as vehicular, vandalism, water flow
  • Severity or nature such as road blocked, debris, cracks

Report now