Don't forget, waste collections will be a day later than usual all this week after the spring bank holiday.
Recycling and rubbish collection days are also changing for some households in Mendip and South Somerset. Read about the changes and how they may affect you.


Suspensions are when specific parking bays are suspended from normal use, to allow vehicles to park for an agreed purpose. An example could be a large parking bay required to allow coaches to drop off, park, and pick up their passengers for a one-off event.

While we can serve Penalty Charge Notices to any vehicle parked in contravention of the suspension, we cannot remove any vehicles from the bay.

Dispensations are where a specific vehicle is allowed to park in a bay or on a yellow line for a defined period, without the need for a suspension. Dispensations will not normally be granted where there are loading restrictions or on clearways. An example could be a glazier’s van that needs to be parked on a single yellow line outside a property to install new windows.

Who can apply

Anyone who wants to park in an area where parking is controlled can apply for permission.

We must be satisfied there is a valid reason for the request, there are no reasonable alternatives for parking and it will not cause a safety or traffic issue.

There is a fee for these services, to cover our costs of approving the waiver and monitoring its use.

When and how to apply

Whenever possible you should apply at least 5 working days before the date you require either type of waiver to start. Applications received within 5 working days will be considered but cannot be guaranteed.

Phone our parking contractor on 01823 219035

To apply you must provide:

  • the reason for the suspension or dispensation
  • the location (property number and landmark)
  • type of parking restriction
  • number of suspensions or dispensations required
  • vehicle registrations for each suspension or dispensation
  • start and end date
  • if weekends are included or excluded

Please make sure you have a debit or credit card to make payment.

How much it costs

Dispensation and suspension fees

  • Daily £12 per bay (or equivalent)
  • Weekly £35 per bay (or equivalent)
  • Monthly £120 per bay (or equivalent)

A transferrable permit can be provided for monthly dispensations if more than one vehicle will occupy the space at different times during the month.

If you lose a Monthly Dispensation Permit

If a permit is lost, and had a Vehicle Registration Mark on it, please contact us for a replacement. There will be a £10 admin fee for a replacement permit.

Please note: where no Vehicle Registration Mark is included on the permit no refund will be given.

If you no longer need the waiver

If the waiver is cancelled before it starts a refund of the original fee will be issued less a £10 admin fee.

There will be no refund for daily or weekly waivers cancelled once they have started.

For monthly waivers cancelled after they have started, a pro-rata refund of any full weeks left to run on them, less a £10 admin fee, will be issued.

Last reviewed: March 8, 2024 by Qi

Next review due: September 8, 2024

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