Recycling and rubbish collection days are also changing for some households in Mendip and South Somerset. Read about the changes and how they may affect you.

Date, Validity and Availability of this Charter

This charter was published September 2023, and will be reviewed annually. It will be updated when required following consultation through Somerset’s Bus Users and Stakeholders Group. This bus passenger charter is available online by visiting: Somerset Bus Passenger Charter

Additionally, we can make the bus passenger charter available in a range of accessible formats. Please call 0300 123 2224 to discuss your requirements. 

Improving your services and funding them

We’ve made an Enhanced Partnership with all local bus operators running services within, to or from Somerset to deliver our Bus Service Improvement Plans. These plans are available below:

Document preview
Bus Improvement Plan

PDF, 72MB
Document preview
Enhanced Partnership Plan and Scheme

National Bus Strategy

PDF, 1.63MB

Last reviewed: September 21, 2023 by Daniel

Next review due: March 21, 2024

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