A text service for parents and carers to confidentially ask for help about a range of issues from a Health visitor. This could include advice and support on infant feeding and nutrition, parenting and child development, to oxytocin, bonding and attachment.  You can also find out how to access other local services, for example breastfeeding support. The service is staffed by qualified Health Visitors who have a wealth of experience of working with young people and parents.

Disclaimer: this is not an emergency service; it operates Monday to Friday between 9am and 5pm, and is only available by using a UK mobile number.  Your messages are stored on our secure system, and can be seen by the Health Visiting Team who run our ChatHealth Service.  Although this is a confidential service, in the event of a safeguarding issue, the Health Visitor has a duty of care to act on this, and may escalate the concern.

See also other services available from Health Visitors.

Type of provision

Universal - This is for everyone, including people with special educational needs and disabilities