Spring Bank Holiday on Monday 27 May means all rubbish and recycling collections will be one day later that week, including Friday collections taking place on Saturday 1 June.
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We are a parent/carer-led organisation set up in response to the growing number of children and young people who experience school attendance difficulties. This is sometimes referred to as ‘school refusal’, or emotionally based school avoidance, and may be due to unmet Special Educational Needs and Disabilities, including physical or mental illness, either suspected or diagnosed, bullying or issues relating to academic pressure, or even the school environment.

We provide peer support, using our tried and tested resources, and to help parents advocate for the support their children and young people need to be able to learn and achieve. We run regular online webinars and workshops to share effective methods of advocacy and requests for support, and work closely with other SEND support groups, and in some areas with the LA and/or SENDIASS. We do not charge for support services as we are grant and donation funded, although we do charge a fee to organisations who invite us to present our workshops, or to speak at conferences, and we are currently in the process of registering our courses for CPD Certification.

We are building up a growing network of parent peer supporters, who we train and support, to use our guides to enable them to communicate with professionals, and request the necessary support to improve attendance. Many of our parents, who we have supported in the past, choose to stay with us to help other families experiencing attendance difficulties.

We find that empowering parents to effectively work with professionals, encourages not only earlier intervention, with much better outcomes, but also reduce the risk and impact of unhelpful, and unnecessary attendance prosecutions and social services safeguarding interventions. It is vital that children, young people and their families receive appropriate support, and especially in cases where professionals insist children are “fine in school”, all are clear as to how fine is actually defined.

Type of provision

Universal - This is for everyone, including people with special educational needs and disabilities

Contact details

Email contactus@definefine.org.uk

Centre information

Accessibility and adjustments

Wheelchair access Yes


Address Main Street, Gumley, Market Harborough LE16 7RU, UK

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