Publications Scheme: Our policies and procedures
| Definition document heading | Our explanation |
|---|---|
| Policies and procedures for conducting council business | This information can be found on the Council’s Constitution page. |
| Policies and procedures for delivering our services | These can be found in each section of our website on service pages. If you cannot find a specific policy please submit a Freedom of Information Request |
| Policies and procedures about the recruitment and employment of staff | This information can be found on the Jobs and Careers pages. |
| Customer service | This information can be found on the Contact us page. |
| Records management and personal data policies | This information can be found on the privacy policies page. |
| Charging regimes and policies | Somerset Council makes a charge for some publications. Details of publications which attract a charge, the cost and details of how to request and pay is provided within the relevant sections of our website: Somerset Road Safety – Collision Data Roads and Transport – Road Records |