Important Council Tax and Business Rates update - You may receive a message from your bank about a new Direct Debit for 'R&B Somerset Council'. This is just due to an account name change — no action is needed. Read more about this and other changes we are making.

Latest update

Outcome of the assessment information

The on-site visit has been completed, and we are awaiting the outcome of the Assessment which will be in the New Year 2026.

On-site visit

The on-site visit by the Assessment Team took place from Tuesday 23 to Thursday 25 September 2025. During their time with us, the assessors met with leaders, front-line staff, people using services, unpaid carers, voluntary and community groups, and care providers. We are now working on populating the timetable and will be able to share that in due course.

Ahead of the visit, we also held a separate online session on Friday 12 September 2025 to share our data and performance framework, helping the team understand how we are meeting our duties under Part 1 of the Care Act.

Introducing Somerset Council to the CQC Team

On 2 September 2025, Somerset Council’s Adult Social Care Leadership Team was invited to deliver an introductory presentation to the CQC Assessment Team. The CQC Assessment Team includes:

  • Assessment Manager – Laura Cresser
  • Lead Inspector – Jez Hunt
  • Lead Inspector (Support) – Matthew Atkinson
  • Executive Reviewer – Jonathan Griffiths
  • Specialist Advisor – Claire Migale

We are very proud of our partnerships and collaborative approach in Somerset, so we invited some of our partners and commissioned providers to prepare and deliver the presentation with us. This included people with lived experience and members of our Working Together Board. Within the presentation we included the following:

  • Welcome to Somerset
  • Our new council
  • Our vibrant communities
  • Our early help and prevention offer
  • Quality assurance
  • Our partnerships and how we design creative solutions

Last updated: October 13, 2025

Next review due: April 13, 2026

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