Overview
If you are struggling to afford basic household items like food or energy bills (including prepayment meters), Auriga crisis vouchers offer short-term financial help.
This programme is funded by Somerset Council via the Household Support Fund, and we are working with schools and local community organisations to make sure families and residents get the help they need.
This fund is paid for by the Department for Work and Pensions. You can learn more on the GOV.UK website. The funding available is limited. We will try to help as many households in need as possible.
Each household can apply once per funding round. If you have applied before and your situation has not changed, you can still get support.
What the fund will cover
The Household Support Fund gives help through vouchers, not cash or direct payments to your bank.
The vouchers can help with Food. You will get supermarket vouchers that work in all major stores. They are valid for six months from the date you receive them.
What the fund does not cover
The fund does not pay for:
- Debt repayments
- Cash payments
- Rent or housing costs
- Phone bills
- Non-essential items (like TVs or some furniture)
What happens after you apply
- Your application will be reviewed by the team at Auriga (the organisation who distribute the vouchers for us).
- You will get an email letting you know if your application is approved.
- If approved, the email will explain what support you will get and how you will receive it. Vouchers will be sent within 24 hours of approval.
Food and energy vouchers are reviewed within 10 working days.
If your application is declined
Unfortunately, you may not have met the criteria at this time. You can reapply if your situation changes and the funding window is still open.