Somerset Warm Connections
If someone is struggling financially, you can refer them for free money advice. To arrange an appointment, complete the referral on the Somerset Warm Connections Portal.
Citizens Advice Somerset
Get help with a wide range of advice from the Citizens Advice Somerset website, including:
- Income maximisation and benefit checks
- Budgeting, money, and debt support
- Access to grant schemes, for example fuel poverty
- Cost of living support
For help with heating oil costs, Somerset residents can use a dedicated phone line. Call freephone 0808 278 7842 and select option 3. Leave your name and number. An adviser will call you back.
Council Tax Discounts
For information about Council Tax Discounts, visit our Council Tax discounts and exemptions page.
Benefits
Find information about benefits on our Housing Benefits or Council Tax Reduction pages.
If your benefit application is unsuccessful, or you disagree with the amount or duration, you can request a review.
You can also find information about Universal Credit, including how to apply, on our Universal Credit page.
Discretionary Housing Payments and Exceptional Hardship Payments
If you already receive benefits and are in financial hardship, you can apply for extra support. Find out more on our Claim a discretionary award page.
Community loan
For information on Credit unions, which are community loan providers. Please visit Wyverns or the Credit Unions website.
Local support from the Centre for Sustainable Energy
You can reduce your energy bills by making your home more energy efficient, especially as winter approaches.
Visit the Centre for Sustainable Energy website for advice. You can also call 0800 082 2234 or use the Centre for Sustainable Energy Contact us page.