Important notice for Somerset West and Taunton residents - We are upgrading our system for Council Tax, Benefits and Business Rates - Read about the changes

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Bank Account and Direct Debit Changes

As part of the Local Government Reform and the move to the new Somerset Council, we are making improvements to how we manage our bank accounts and revenues.

If you pay by Direct Debit, your bank may notify you about changes to your Direct Debit details. These changes could include updates to the sort code, account number or payee name.

Please be assured that these changes are part of our transition process. Your payments to Somerset Council will continue as normal, and you don’t need to do anything unless your bank tells you to.

We are working hard to make this change as smooth as possible. You can continue to trust your Direct Debit arrangements.

Thank you for your understanding and support as we improve our services.

Introduction

You can pay your Council Tax in different ways.

  • by Direct Debit
  • over the phone
  • online
  • via bank transfer
  • by standing order

You can pay your Council Tax in 10 monthly payments between April and January.

You can also ask to pay your bill over 12 months between April and March.

Your payment must reach us by the 1st day of the month it is due, unless you pay by Direct Debit.

We will tell you the amounts you need to pay at the bottom of your bill. If you find it difficult to pay by the dates shown on your bill or want to check the amount you need to pay, please contact us.

Making a payment and view your Council Tax account

This service allows you to pay by Direct Debit, report a change of address for Council Tax, search for a Council Tax band, sign up for Direct Debit, view your Housing Benefits, view your Business Rates details, and search for a Business Rates Rateable value.

Your Council Tax Service

Direct Debit

Paying by Direct Debit is the easiest way to pay your bill. It saves you time and effort. You can cancel at any time and are protected by the Direct Debit guarantee.

You can pay online using a Visa or Mastercard credit or debit card.

Online

You can pay online using a Visa or Mastercard credit or debit card.

Internet, phone banking or standing order

Use your own internet banking service to set up regular payments to us. Quote the account number shown on your bill. Our bank details are:

Account name: Somerset Council
Account number: 00000000
Sort Code: 57-84-09

Phone

If you have a debit or credit card, use our 24/7 automated telephone payment service on 01823 210923.

At the Post Office

Post Office Payment Cards – We will no longer be issuing new cards. You can keep using your current payment card until April 2026. Your next bill (usually sent in March 2026) will have a barcode you can use to pay at the Post Office or PayPoint. Find your nearest PayPoint.

Last updated: November 11, 2025

Next review due: May 11, 2026

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