Homelessness and prevention

Advice and guidance to help those facing homelessness

Contact us

If you or someone you know are homeless or at risk of homelessness, please call Housing Options on 0300 123 2224

Homelessness and prevention advice and guidance

Homelessness referral and assessment

What to do if you are homeless or at risk of losing your home

Homelessness guidance

Guidance on becoming homeless, the help available, and who qualifies for it

Emergency and temporary accommodation

Information about emergency and temporary accommodation provided by us for eligible households that are homeless and in priority need.

Emergency accommodation in severe weather

Find out about our Severe Weather Emergency Protocol (SWEP) in Somerset

Illegal eviction and harassment

Most private tenants can only be evicted if your landlord has served a valid notice and has been to court to obtain a warrant of eviction to end your tenancy. This applies to everyone who has an Assured Shorthold Tenancy.

Somerset Homelessness Partnership

The Partnership aspires to prevent homelessness and rough sleeping across Somerset

Duty to refer

Public authorities can make an online referral to us about somebody that is homeless or at risk of homelessness.

Housing advice for people being released from prison

Housing options and the support you can get if you are being released from prison.

Help for people facing eviction or repossession

Somerset residents facing eviction or repossession will be able to receive expert legal advice free of charge, helping them to keep their homes and avoid court proceedings.

Help for people who are rough sleeping

Find out how you can help somebody that is rough sleeping in Somerset.

Housing advice for people affected by domestic abuse

Housing options and the support you can get if you are affected by domestic abuse.

Housing advice for armed forces veterans

Housing advice for those who have left, or are in the Armed Forces.

Housing advice for young people aged 16 to 25

Housing related support and accommodation for 16 to 25 year olds who maybe homeless or threatened with homelessness

Housing help if your home is flooded

What to do if your house is flooded, what help you can get and how to find alternative accommodation if needed