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Individuals struggling with their mental health who need immediate support out of hours
| Provider | Crisis Safe Space |
| Support type | Mental health |
| Access and referrals | Crisis Safe Space appointments can be booked through Mindline Somerset locally on: 01823 276 892 or freephone 0800 138 1692. Appointments can also be requested via the online form: |
| Area | Sedgemoor - Somerset |
| Eligibility | Anyone who feels like they are really struggling with their mental health. Both self-referral and healthcare referrals available through the website |
| Provider type | Partnership of local voluntary organisations and the NHS |
| Phone number | 0800 138 1692 |
| Website | https://openmentalhealth.org.uk/crisis-safe-space/ |
| Location | Sussex Lodge, 44 Station Rd, Taunton TA1 1NS, UK |
| Remote | Yes |
Men aged 18 – 30 who have been in prison or are at risk of prison
| Provider | Key4Life |
| Support type | Attitude |
| Support | Behavioural and wellbeing Programme open to men aged 18-30 who have been to prison or are at risk of Prison. The programme includes one-to-one support, group work and mentorship. |
| Area | Mendip - Taunton - Sedgemoor - South Somerset - West Somerset - Somerset |
| Eligibility | Probation CRS, which is also open to referrals. |
| Provider type | Charity |
| Website | https://key4life.org.uk/ |
| Remote | No |
| Location | Easton Business Centre, Felix Road, Easton, Bristol BS5 0HE, UK |
Mental health, suicidal thoughts
| Provider | CALM, Campaign Against Living Miserably |
| Access and referrals | Campaign Against Living Miserably (CALM) (thecalmzone.net) |
| Area | Mendip - Taunton - Sedgemoor - South Somerset - West Somerset - Somerset |
| Eligibility | Open to all |
| Website | https://www.thecalmzone.net |
| Remote | No |
Needing to talk to someone
| Provider | Mindline Somerset |
| Support type | Mental health |
| Access and referrals | Call any time of the day locally on 01823 276892 or freephone 0800 138 1692 support@openmentalhealth.org.uk https://openmentalhealth.org.uk/mindline-somerset/ |
| Area | Mendip - Taunton - Sedgemoor - South Somerset - West Somerset - Somerset |
| Eligibility | For people who: - Need someone to talk to - Want to get things off their chest - Anyone feeling isolated or alone - Anyone feeling worthless or struggling with their self esteem - People who want a friendly ear to talk about their day |
| Provider type | Charity |
| Phone number | 0800 138 1692 |
| Website | https://openmentalhealth.org.uk/mindline-somerset/ |
| Remote | Yes |
| Location | Sussex Lodge, 44 Station Rd, Taunton TA1 1NS, UK |
Parenting a child under 7
| Provider | Home Start |
| Support type | Children and Families |
| Support | Home Start will visit the parent in their own home, usually once a week. The parent decides what they will do together. • Social isolation • Coping with a child with health issues • Bereavement support • Emotional demands of being a parent • Coping with disabilities • Relationship problems • Practical help with budgeting, healthy cooking, routines in the home • Support with children starting school |
| Area | West Somerset |
| Eligibility | Must have at least one child under 7 years old. Must live within West Somerset: "Minehead, Dunster, Porlock, Dulverton and Watchet right through to Stogursey and everywhere in between." |
| Provider type | Charity |
| Website | https://www.homestart-westsomerset.org.uk |
| Location | Alcombe Children's Centre, Stephenson Road, Minehead, Somerset TA24 5EB, UK |
| Remote | No |
Partner or Parent is in Prison
| Provider | PACT: Prison Advice and Care Trust |
| Support type | Family prison support |
| Support | Pact runs the national Prisoners' Families Helpline, a free and confidential service which offers practical and emotional support, information and advice to anyone who is affected by imprisonment, in a straightforward, non-judgemental way. |
| Access and referrals | Monday to Friday: 9am - 8pm, Sat and Sun; 10am - 3pm. |
| Area | Mendip - Taunton - Sedgemoor - South Somerset - West Somerset - Somerset |
| Eligibility | Anyone who is affected by imprisonment. |
| Provider type | Charity |
| Phone number | 0808 808 2003 |
| Email address | info@prisonersfamilies.org |
| Website | https://www.prisonadvice.org.uk/ |
| Remote | Yes |
| Location | 29 Peckham Road, London, UK |
Poor finanacial management skills
| Provider | Somerset Financial Well-being Project |
| Support type | Advice and support |
| Support | Somerset Financial Well-being Project is an initiative funded by Somerset County Council. We are offering free financial well-being information, free community events and free training to anyone who lives or works in Somerset. This information aims to help anyone who is facing anxiety and stress caused by money worries or who is concerned about their financial future by signposting them to Free, expert help and support. |
| Area | Mendip - Taunton - Sedgemoor - South Somerset - West Somerset - Somerset |
| Eligibility | Anyone who lives or works in Somerset. |
| Provider type | Commissioned Service |
| Website | https://www.westcountry.org.uk/SFWP |
| Remote | Yes |
| Location | Kestrel court, Harbour Road, Portishead, Bristol, North Somerset BS20 7AN, UK |
Problem debt
| Provider | Step Change Debt Charity |
| Support type | Advice and support |
| Support | Free, flexible debt advice that is based on a comprehensive assessment of an inidiviual's situation. Providing practical help and support for however long it’s needed. |
| Area | Mendip - Taunton - Sedgemoor - South Somerset - West Somerset - Somerset |
| Eligibility | For those with problem debt. |
| Provider type | Charity |
| Website | https://www.stepchange.org/ |
| Remote | No |
| Location | StepChange Debt Charity, 123 Albion Street, Leeds LS2 8ER, UK |
Problem debt
| Provider | Christians Against Poverty (CAP) |
| Support type | Advice and support |
| Support | In home, face-to-face debt advice, with ongoing support available by telephone, and money management courses. |
| Area | Mendip - Taunton - South Somerset - Somerset |
| Eligibility | For those with problem debt. |
| Provider type | Faith-based charity |
| Website | https://capuk.org/ |
| Location | Christians Against Poverty UK, Jubilee House, 1 Filey Street, Bradford BD1 5LQ, UK |
| Remote | Yes |
Require a short term loan or struggling to budget
| Provider | West Country Savings & Loans |
| Support type | Financial support |
| Support | Alternative to pay-day loans, other high interest lenders: Affordable loans to members from £100 - £15,000 with competitive rates (which are dependent on circumstances) and ethical lending. Top-up loans for existing members if 50% of the original loan has already been paid. Managed Accounts are available for those who struggle to budget. |
| Area | Mendip - Taunton - Sedgemoor - South Somerset - West Somerset - Somerset |
| Eligibility | Requires: - ID - Some form of income - Permanent address - Smart phone - Internet access |
| Provider type | Credit union |
| Website | https://www.westcountry.org.uk/ |
| Remote | Yes |
| Location | Kestrel court, Harbour Road, Portishead, Bristol, North Somerset BS20 7AN, UK |
Sexual health and family planning concerns
| Provider | SWISH - Somerset-Wide Integrated Sexual Health Service |
| Support type | Sexual Health |
| Support | Contraceptive and Sexual Health Service, offering free support and advice on STIs and HIV, Contraception, Sexual Abuse and Exploitation, and LGBTQ+ concerns. The Outreach Team hold weekly drop-in sessions across Somerset at locations managed by Probation, SDAS, YMCA, ARC and Nelson Trust venues. They also work alongside the Homeless and Rough Sleeper Nursing Service. Outreach Services: Full STI Screening, Vaccinations to certain groups. Treatment of certain sexually transmitted infections, Contraceptive advice, Start on any method except coil Clinic Services: Full screening, Treatments, Vaccinations, All method of contraception, Psychosexual counselling. |
| Area | Mendip - Taunton - Sedgemoor - South Somerset - West Somerset - Somerset |
| Eligibility | Available for all. |
| Provider type | Commissioned Service |
| Email address | swishtoteam@somersetft.nhs.uk |
| Website | https://www.swishservices.co.uk |
| Remote | No |
| Location |
Short-term low amount loans for School Uniform
| Provider | West Country Savings and Loans |
| Support type | Children and Families |
| Support | Affordable loans to members from £100 - £15,000 with competitive rates (which are dependent on circumstances) and ethical lending. Alternative to pay-day loans, other high interest lenders. Top-up loans for existing members if 50% of the original loan has already been paid. |
| Area | Mendip - Taunton - Sedgemoor - South Somerset - West Somerset - Somerset |
| Eligibility | Requires: - ID - Some form of income - Permanement address - Smart phone - Internet access |
| Provider type | Credit union |
| Website | https://www.westcountry.org.uk/ |
| Remote | Yes |
| Location | Kestrel court, Harbour Road, Portishead, Bristol, North Somerset BS20 7AN, UK |
Support for children and families where one of the parents are in prison.
| Provider | Children Heard + Seen |
| Support type | Family prison support |
| Support | Children Heard And Seen is a charity that supports children and families impacted by parental imprisonment. They provide targeted support for children and young people. This can be delivered in person to families in Oxfordshire and online via Zoom to families in other parts of England. |
| Access and referrals | Will only accept referrals from families themselves. |
| Area | Mendip - Taunton - Sedgemoor - South Somerset - West Somerset - Somerset |
| Eligibility | Children and families impacted by parental imprisonment. |
| Provider type | Charity |
| Phone number | 07557 339258 |
| Email address | info@childrenheardandseen.co.uk |
| Website | https://www.facebook.com/childrenheardandseen |
| Remote | No |
| Location | Hill End Outdoor Education Centre, Eynsham Road, Cumnor, Oxford, UK |
Support for those who are homeless, rough sleeping or in temporary accommodation
| Provider | Open Door |
| Support type | Food, Clothing and Support Services |
| Support | Doors open at 9:30 for rough sleepers who can have hot showers, breakfast and clothes washed and dried. Clients are also able to access a donated clothing store. In the mornings there is an Outreach Team who offer practical advice and support about housing, addictions and health. Following on from this is our tailored support packages which offer practical advice and guidance in the short and longer term. In addition to this daily support there are volunteers who provide a reading group, a make and mend group and people who are there to read the paper and have a chat with. |
| Access and referrals | https://www.tauntonopendoor.org.uk/ |
| Area | Taunton |
| Eligibility | For those based in Taunton who are living in temporary accommodation, or are homeless or rough sleeping. |
| Provider type | Charity |
| Website | https://www.tauntonopendoor.org.uk/ |
| Location | 1A Mount Street, Taunton TA1 3QB, UK |
| Remote | No |
Victims of rape or sexual abuse
| Provider | SARAS |
| Support type | Domestic abuse |
| Support | Helpline and live chat services providing free, anonymous and confidential support for people of all genders, age 13+ who have been affected by rape or sexual abuse at any time in their life. |
| Area | Mendip - Taunton - Sedgemoor - South Somerset - West Somerset - Somerset |
| Eligibility | For people of all genders, age 13+ who have been affected by rape or sexual abuse at any time in their life. |
| Provider type | Charity |
| Website | https://www.sarsas.org.uk/support-and-information/i-need-help/ |
| Remote | No |
| Location | Bristol BS1, UK |
Victims of sexual assault
| Provider | NHS - The Bridge |
| Support type | Sexual Assault |
| Support | The Bridge offers medical care, emotional and psychological support, and practical help to anyone who has been raped or sexually assaulted. This includes: Medical care, including a forensic medical examination, sexual health and onward referrals. Emotional and psychological support, including arranging counselling. Practical help, including making a report to the police They also offer information and support to friends and family if someone they care about has been affected by rape or serious sexual assault. |
| Access and referrals | Help after rape and sexual assault |
| Area | Mendip - Taunton - Sedgemoor - South Somerset - West Somerset - Somerset |
| Eligibility | For victims or sexual assault. |
| Provider type | Commissioned Service |
| Website | https://www.thebridgecanhelp.org.uk |
| Remote | Yes |
| Location | The Bridge S A R C, Central Health Clinic, Tower Hill, Bristol BS2 0JD, UK |
Working with members of Gypsy and Traveller Communities
| Provider | Somerset Gypsy Liaison Officers |
| Support type | Social Isolation |
| Support | Can provide advice and assistance for liaising with the traveller community. |
| Area | Mendip - Taunton - Sedgemoor - South Somerset - West Somerset - Somerset |
| Eligibility | Individuals must be part for the gypsy and traveller community. |
| Provider type | Somerset Council |
| Phone number | West - 07811 307748 East - 07917 791965 |
| Email address | sometrsetgypsyliason@somerset.gov.uk |
| Remote | No |
| Location | County Hall, Taunton, UK |
Youth accommodation & support (18 – 24)
| Provider | P2i - Pathways to Independence |
| Support type | Accommodation and housing support |
| Support | Partnership project between Somerset County Council, YMCA Dulverton Group and YMCA Mendip for homeless and vulnerable young people aged between 16 to 25. P2i hubs are based on a one-stop shop model with access to District Council Housing Options Teams, County Council Leaving Care Workers, Targeted Youth Support Intervention workers and experienced and knowledgeable provider staff in some areas. - Support accommodation - Short-stay emergency accommodation - Accommodation sustainment support - Mediation and reconciliation services |
| Access and referrals | https://www.p2i.org.uk/ |
| Area | Mendip - Taunton - Sedgemoor - South Somerset - Somerset |
| Eligibility | In order to access supported accommodation under P2I, the nominal needs to be a Looked After Child, a Care Leaver (under 21) or – if they are neither of those – to be assessed as having a support need of some description and therefore Priority Need under homelessness legislation. If you have any queries about the P2I service, please contact Somerset County Council’s 16 Plus Housing and Partnership Co-ordinator, John Shipley, on jshipley@somerset.gov.uk |
| Provider type | Charity |
| Website | https://www.p2i.org.uk/ |
| Location | County Hall, Taunton, UK |
| Remote | Yes |
Youth unemployment
| Provider | Somerset Works |
| Support type | Young Persons |
| Support | A broker service providing advice and support with the aim of enabling young people (15 - 19) to access education, employment or training. |
| Area | Somerset |
| Eligibility | Before completing a referral form, it is advised you first contact Richard Lucas, Transition Manager to discuss: 07823 537358. |
| Provider type | Independent Service (EU Funded) |
| Phone number | 07823 537358 |
| Website | https://www.somerset.gov.uk/somersetworks/ |
| Location | County Hall, Taunton, UK |
| Remote | No |
Youth Unemployment
| Provider | Somerset Works |
| Support type | Education training and employment |
| Support | A broker service providing advice and support with the aim of enabling young people (15 - 19) to access education, employment or training. |
| Area | Mendip - Taunton - Sedgemoor - South Somerset - West Somerset - Somerset |
| Eligibility | Before completing a referral form, it is advised you first contact Richard Lucas, Transition Manager to discuss |
| Provider type | Independent Service (EU Funded) |
| Phone number | 07823 537358 |
| Website | https://www.somerset.gov.uk/children-families-and-education/school-life/somersetworks/ |
| Remote | No |
| Location | County Hall, Taunton TA1 4DY, UK |