View, track or comment on an application

Use the contact route that best matches what you need. This will help us direct your question to the right person and avoid duplicate enquiries.

You can use our online planning service to:

  • check the progress of a planning application
  • view documents and comments
  • comment on a planning application

View and comment on a planning application page.

Contact the case officer about an application

If you know who the case officer is and have a question about the application, email them directly.

You can also contact the case officer if you have information that may help us make a decision on the application.

Copy the relevant planning area team into your email. This helps make sure your message is visible if the case officer is unavailable.

Get planning advice

Find out if you need planning permission

If you are not sure whether you need planning permission, you can check before applying.

Find out if you need planning permission

Get advice before making a planning application

You can get advice about a proposed development before submitting a planning application.

Get Planning pre-application advice.

Contact a planning area team

If your enquiry is about a planning application but you do not need to contact the case officer, email the relevant planning team.

This includes enquiries or concerns about timescales, an approach or the planning process.

Please only email the relevant area team. Do not copy other Somerset Council staff into your email.

Report a planning enforcement issue

If you want to report a possible breach of planning control or ask about an existing enforcement case, use our planning enforcement contact information.

Make a complaint

If you have contacted the relevant planning area team about your concern and are not satisfied with the response, you can make a complaint.

Last updated: October 26, 2026

Next review due: April 26, 2027

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