Finding someone to talk to

People you can talk to who can offer advice and support

Local and national support groups

Local and national groups which may be useful for local families

Bereavement and loss

Helpful advice and information about dealing with a loss and grief

Local and national support groups

Local and national groups which may be useful for local families

Disagreements and help to solve them

Information on ways to resolve disagreements and the complaints procedures

If things are not working

There are organisations and services designed to support people to have their feelings and complaints heard

Complain about an Early Years or childcare provider

All early years settings (including childminders) must have a complaints procedure

Ways to get involved

Helping children and young people with special educational needs and disabilities and their families get their voice heard

Annual SEND Survey

Your chance to feedback and make a difference to SEND in Somerset

Somerset Young People’s voice

Check out opportunities for young people to get involved, as well as a range of tools and resources for practitioners

Somerset Participation Toolkit

A set of tools, guidance and resources that supports workers, staff and volunteers to engage with and involve children and young people and their families

Democracy and young people

Information about democracy and young people in Somerset

Children and Young People’s Voice

Through forum meetings, social media, consultations and engagement activities we seek feedback on local services to help us improve them

Parent Carer Voice

We are committed to listening to the voice of parent carers and working with them to secure good outcomes

How we work together

How we listen to your views and how you can share your ideas

What is co-production?

Working together to find the best possible outcomes and solutions for local families

Ways to get involved

Helping children and young people with special educational needs and disabilities and their families get their voice heard

SPOT Services Feedback 2021 – Vision Support Team

Results of a survey that we shared about our service

SPOT Services Feedback 2021 – Hearing Support Team

Results of a survey that we shared about our service

SPOT Services Feedback 2021 – Physical and Medical Support Team

SPOT Services Feedback 2021 – Physical and Medical Support Team

SPOT Services Feedback 2021 – Occupational Therapy

SPOT Services Feedback 2021 – Occupational Therapy

Somerset Short Breaks Statement – You said, we did

What you have told us and what we are doing

Education, Health and Care Plans – you said, we did

Following feedback from families, we have created a series of pages which we hope will help young people and parents access the information they need

Local Offer Listening Events 2021

Local Offer Listening Events 2021

SPOT Services feedback summary 2021

Thank you from the SPOT teams - here is what you told us about our service

Local Offer Feedback 2022

keeping you up to date with what you've told us

Autism and Attention Deficit Hyperactivity Disorder (ADHD) Report

Summary report of key learnings, feedback and findings from the Autism and ADHD Assessment Pathway workshops

Unstoppables and Parent Carer Local Offer Co-production Workshop 2019

A workshop that was held to discuss the Local Offer and ways to improve it

Somerset Core Standards Review – Content Consultation

We asked you to have your say about the document to make sure that it is co-produced and is fit for purpose

Coronavirus vaccinations for unpaid carers

In February 2021 the government added unpaid carers to group 6 for the Covid vaccination Programme.

You said, we did

Find feedback on the things you have told us and the actions that have been taken as a result