Finding someone to talk to

People you can talk to who can offer advice and support

Local and national support groups

Local and national groups which may be useful for local families

My Important Stuff

A place to record people, groups and organisations that can support you.

Bereavement and loss

Helpful advice and information about dealing with a loss and grief

If things are not working

There are organisations and services designed to support people to have their feelings and complaints heard

Disagreements and help to solve them

Information on ways to resolve disagreements and the complaints procedures

Local and national support groups

Local and national groups which may be useful for local families

Complaints, comments and compliments

Give us your feedback or make a complaint

Complain about an Early Years or childcare provider

All early years settings (including childminders) must have a complaints procedure

Ways to get involved

Somerset Special Educational Needs and Disabilities Engagement and Participation Strategy 2023-2026

Somerset Young People’s voice

Check out opportunities for young people to get involved, as well as a range of tools and resources for practitioners

Somerset Participation Toolkit

A set of tools, guidance and resources that supports workers, staff and volunteers to engage with and involve children and young people and their families

Democracy and young people

Information about democracy and young people in Somerset

Young People with SEND Voice

Through forum meetings, social media, consultations and engagement activities we seek feedback on local services to help us improve them

Parent Carer Voice

We are committed to listening to the voice of parent carers and working with them to secure good outcomes

How we work together

How we listen to your views and how you can share your ideas

What is co-production?

Working together to find the best possible outcomes and solutions for local families

Making decisions and voting

Your rights about decision making and support to have your say.

You said, we are listening

Find feedback on the things you have told us and the actions that have been taken as a result

SEND Survey 2022

Feedback making a difference to plans for SEND in Somerset

Somerset Short Breaks Statement – You said, we did

What you have told us and what we are doing

Education, Health and Care Plans – you said, we are listening

Following feedback from families, we have created a series of pages which we hope will help young people and parents access the information they need

Leisure – you said, we are listening

Following feedback from families, we have updated a series of pages which we hope will help young people and parents access the information they need

Preparing for adult life – you said, we are listening

Following feedback from young people, we have updated a series of pages which we hope will help young people and parents access the information they need

Autism and Attention Deficit Hyperactivity Disorder (ADHD) Feedback

Summary report of key learnings, feedback and findings from the Autism and ADHD Assessment Pathway workshops

Local Offer Feedback 2023

keeping you up to date with what you've told us

Understanding who does what – you said, we are listening

Following feedback from families, we have created a series of pages which we hope will help understand who does what.