Overview
Better Journey Cards help people with a disability tell a driver they may need extra help.
You do not have to use a card. You can choose if it works for you. Many people keep the card in a purse or wallet and show it to the driver when they need help.
The card has short messages. For example:
- “Please be patient I have a hidden disability”
- “Please face me and speak clearly, I lip read”
- “Please help me find a seat”.
There are also blank spaces. You can write your own message if you need something different.
Disability groups helped design these cards. You can download the First Bus version from their website or ask at a bus station. The cards can be used on any transport.
If you are a young person and find it hard to travel on your own, you may be able to get independent travel training.
If you live in Somerset and have a disability or cannot drive for medical reasons, you may be able to get a concessionary bus pass. This can give free or cheaper bus travel at certain times.