You said, we are listening
We ask children and young people with SEND and their families to share their views. We value the time you take to tell us about your experiences. Your feedback helps shape services and plans across Somerset.
You can find out more about how we listen and work together in our Collaboration Framework.
Find recent improvements
You can see examples of changes made following feedback in:
- Local Offer development work
- Somerset Parent Carer Forum annual reports
- Engagement and Participation Team annual reports
- Healthwatch annual reports
What has changed?
- Creating young carers grants to reduce isolation
- Reducing confusion around the Education Health and Care plan process
- Changes to make moving to adult care easier
- Working on communications and delays
- Changes in medical advice form
You can also find more examples in the related pages menu.
How feedback has influenced our work
Feedback from children, young people and families has helped shape:
Older feedback and service updates
To see feedback from before 2023 please email localoffer@somerset.gov.uk
If you are a service and want to share how feedback has helped you make changes, use our ‘you said, we are listening…’ form.