Suspected abuse and neglect

If you are worried about a vulnerable child and would like our help, please don’t stay silent.

When to take action

important

Act straight away if:

  • a child is in immediate danger
  • you see serious injuries
  • the child says they are being hurt

Call 999

Contact Children’s Social Care if:

  • you are worried about a child’s safety
  • there are ongoing concerns or changes in behaviour
  • something does not feel right

You do not need proof to ask for help.

You can also speak to the Emergency Duty Team (EDT) outside office hours: 0300 123 2327

They will take your concerns seriously and treat your call in confidence.

Why children with SEND may need extra care and awareness

Children with SEND can be more at risk because they may:

  • rely on adults for care
  • have difficulty telling someone what is wrong
  • not understand what is happening
  • be isolated from others

They are also more likely to have their behaviour misunderstood.

Signs to look out for

  • changes in behaviour, mood or sleep
  • becoming more upset, withdrawn or anxious
  • injuries with no clear cause
  • poor care, such as hygiene or missed medical needs
  • not getting the right support in daily life

For children with SEND, behaviour may be how they show something is wrong.

Adverse Childhood Experiences (ACEs)

Abuse and neglect can happen at any age. It can have a serious and lasting impact on a child. Some children may need support for a long time.

Watch this webinar to learn how to support your child’s wellbeing. It was created by the Educational Psychology Service and Somerset Parent Carer Forum. It can help you understand and prevent Adverse Childhood Experiences (ACEs), and support your child after difficult experiences.

More information

You can find more information on the Report a child at risk page.

You can also find information about keeping children safe in Somerset on the Somerset Safeguarding Children Partnership website.

Last updated: June 25, 2026

Next review due: December 25, 2026

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