Parliamentary and Health Service Ombudsman (PHSO)

Supporting children and young people with sensory processing differences

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Supporting children and young people with sensory processing differences

Advice and Support

Understanding how sensory processing differences impact the child and adaptations to make.

What is sensory processing?What should I do if I think my child has sensory differences?Position statement on sensory processing Resources to help you adapt the environment

Requesting support

Further support to use targeted strategies.

Referral for additional support Webinars What to expect from your phone call What to expect from your appointment The Role of Occupational Therapists in Supporting Sensory Processing Differences When needs are not sensory based

What if I don't agree?

Patient Advice and Liaison Service (PALS)Parliamentary and Health Service Ombudsman (PHSO)

Overview

If all options to resolve the complaint locally have been exhausted you can request that the Parliamentary and Health Service Ombudsman (PHSO) undertake an independent review of your complaint.

The PHSO provides a service to the public by undertaking independent investigations into complaints where a local resolution has not been achieved. The PHSO has nursing and medical staff who consult on cases and will provide expert clinical opinion to assist the PHSO in making any recommendations to the hospital. Please see their website for full details: www.ombudsman.org.uk

Phone 0345 015 4033 or email: phso.enquiries@ombudsman.org.uk

Postal address: Parliamentary and Health Service Ombudsman (PHSO), Millbank Tower, Millbank, London, SW1P 4QP

Somerset NHS Foundation Trust – Complaints and compliments

Patient Advice and Liaison Service (PALS)

Last reviewed: November 30, 2023 by Sophie

Next review due: May 30, 2024