Part of
Local Offer Accessibility Strategy

Somerset’s approach in ensuring accessibility for all

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Part of
Local Offer Accessibility Strategy

Somerset’s approach in ensuring accessibility for all

1

Getting to Somerset's SEND Local Offer

Helping people to get here, removing barriers to viewing the Local Offer website.

Digital inclusionHuman support for finding the Local Offer
2

Navigating Somerset's SEND Local Offer

Helping people work their way around the Local Offer, removing barriers to navigating the Local Offer website and the wider SEND system.

Website accessibilityAccessibility and human support for navigating SEND services
3

Understanding Somerset's SEND Local Offer

Understanding Somerset's SEND Local Offer

Web content auditsHuman support for understanding SEND services
4

Using services within Somerset's SEND Local Offer

Increasing confidence in our SEND services, in particular removing barriers to using universal services and empowering families to promote their independence.

Using services within Somerset’s SEND Local Offer
5

Improving accessibility of Somerset's SEND Local Offer

Feeding back to help us improve

Improving accessibility of Somerset’s SEND Local Offer

SEND Local Offer accessibility

To ensure Somerset’s SEND Local Offer is accessible to all, we need to focus on helping people to get there, removing barriers to viewing the Local Offer website.

Our data shows that whilst most areas of Somerset are at low risk of digital exclusion, there are still some communities at a high risk. Areas with high levels of people living with a disability which limits day to day activity increases this risk. So, we have put in place ways for families to access the Local Offer website if they do not have internet access or a computer at home.

The Local Offer website is compatible with both computers and tablets and smart phones across a variety of operating systems and browsers.

We have free wifi available in libraries for use by the general public called People’s Network. We also have computers available in libraries for use by the general public, which include Supernova Access Suite which is software that helps users with visual impairments – features include magnification, text reading and the ability to change the colours shown on screen. Library staff have been trained to offer assistance where appropriate or offer options for learning using the library computers. We have also made available courses to gain the skills needed to use a computer, this is offered through Spark iT and Learn My Way.

Last reviewed: March 27, 2023 by Ian

Next review due: September 27, 2023

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