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Improving accessibility of Somerset’s SEND Local Offer

Feeding back to help us improve

Part of
Local Offer Accessibility Strategy: Step by step

Click "navigate this page" to see the page contents, as well as a full list of the Local Offer Accessibility Strategy step by step pages.

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Back to Local Offer Accessibility Strategy

Part of
Local Offer Accessibility Strategy: Step by step

Somerset’s approach in ensuring accessibility for all

1Getting to Somerset's SEND Local Offer

Helping people to get here, removing barriers to viewing the Local Offer website.

  1. Local Offer digital inclusion
  2. Human support for finding the Local Offer

2Navigating Somerset's SEND Local Offer

Helping people work their way around the Local Offer, removing barriers to navigating the Local Offer website and the wider SEND system.

  1. Website accessibility
  2. Accessibility and human support for navigating SEND services

3Understanding Somerset's SEND Local Offer

Helping people to understand the information we are sharing with them.

  1. Web content audits
  2. Human support for understanding SEND services

4Using services within Somerset's SEND Local Offer

Increasing confidence in our SEND services, in particular removing barriers to using universal services and empowering families to promote their independence.

  1. Using services within Somerset’s SEND Local Offer

5Improving accessibility of Somerset's SEND Local Offer

Feeding back to help us improve

  1. Improving accessibility of Somerset’s SEND Local Offer

Improving accessibility

We’re always working to make Somerset’s SEND Local Offer easier for everyone to use.

If you find an accessibility problem, or something isn’t working for you, please tell us using the feedback form at the bottom of the page.

We use feedback to improve the Local Offer. This includes feedback from families, children and young people, and the Support Group Forum.

Our Local Offer Annual Report explains what people have told us and how their feedback has helped us improve the Local Offer.

Last updated: October 1, 2026

Next review due: April 1, 2027

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