Part of
Local Offer Accessibility Strategy

Somerset’s approach in ensuring accessibility for all

Navigate this page

Part of
Local Offer Accessibility Strategy

Somerset’s approach in ensuring accessibility for all

1

Getting to Somerset's SEND Local Offer

Helping people to get here, removing barriers to viewing the Local Offer website.

Digital inclusionHuman support for finding the Local Offer
2

Navigating Somerset's SEND Local Offer

Helping people work their way around the Local Offer, removing barriers to navigating the Local Offer website and the wider SEND system.

Website accessibilityAccessibility and human support for navigating SEND services
3

Understanding Somerset's SEND Local Offer

Understanding Somerset's SEND Local Offer

Web content auditsHuman support for understanding SEND services
4

Using services within Somerset's SEND Local Offer

Increasing confidence in our SEND services, in particular removing barriers to using universal services and empowering families to promote their independence.

Using services within Somerset’s SEND Local Offer
5

Improving accessibility of Somerset's SEND Local Offer

Feeding back to help us improve

Improving accessibility of Somerset’s SEND Local Offer

SEND Local Offer accessibility

To ensure Somerset’s SEND Local Offer is accessible to all, we need to focus on helping people work their way around it, removing barriers to navigating the Local Offer website and the wider SEND system.

The website text size can be changed within the browser to suit the user. The website is designed around the Somerset SEND Brand Guidelines which have been designed to meet equalities and accessibility standards. We are also developing style guidelines to help keep contributions to the site consistent.

We are committed to making Somerset’s SEND Local Offer website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. We want as many people as possible to be able to use this website; that means you should be able to:

  • change colours, contrast levels and fonts
  • you cannot modify the line height or spacing of text
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • We have also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability. Google Translate is recommended for people who read English as an additional language. The website is automatically tested each week using SiteImprove. This is a third-party platform to test the accessibility quality and usability of the site. The website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. But we do know some parts of the website are not fully accessible:

  • you cannot modify the line height or spacing of text
  • most older PDF documents are not fully accessible to screen reader software
  • live video streams may not have captions
  • some of our pages and online forms are difficult to navigate using just a keyboard
  • the skip to the main content link may not work on all pages
  • you cannot skip tabbing through the main menu when using keyboard navigation and cannot tab through the sub menu on contact us page using keyboard navigation. This will be fixed in the next iteration of the site – April 2023.

Last reviewed: February 23, 2024 by Qi

Next review due: August 23, 2024

Back to top