Social care teams that support SEND

An overview of the social care teams who work with children and young people with SEND to support safety, independence and family life

Part of
Professionals in SEND and their roles: Step by step

Click "navigate this page" to see the page contents, as well as a full list of the Professionals in SEND and their roles step by step pages.

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Part of
Professionals in SEND and their roles: Step by step

An introduction to the different professionals who support children and young people with SEND, and how their roles work together

1Key SEND roles and how they help

A guide to the main education, health and social care professionals who support children and young people with SEND

  1. Education staff who support SEND
  2. Health professionals that support SEND
  3. Social care teams that support SEND

    2More professionals who may be involved

    An A–Z guide to other people who may be involved in your child’s support.

    1. Other professionals who may support a child with SEND

      3Professionals working together

      An overview of the meetings that help keep support joined up around your child

      1. Planning support together

        Family Intervention Worker

        Family Intervention Workers are part of the Children with Disabilities Team. Family Intervention Workers visit the family and use information from the Early Help Assessment (EHA) to complete a Children With Disabilities Early Support Record and Children With Disabilities Early Support Plan to provide the support and services which have been identified as being required to meet outcomes. This could include practical help at home, parenting advice, support to find activities and learning opportunities, help with charity applications for activities, and support for young people to join in activities.

        Front Door Family Practitioner

        Family Front Door Practitioners work in Children’s Social Care at the Avon and Somerset Police Centre, alongside social workers. They look at all Early Help Assessments sent in by professionals who work with children and families and are asking for support from the Family Intervention Service (FIS). They will speak to parents and children and professionals to explore the difficulties and concerns. They will give clear advice and suggest other support available, either through FIS or other services.

        Family Intervention Service (FIS) workers

        The Family Intervention Service (FIS) workers support children and young people aged 0 to 18 years and their families with complex needs. They use a bespoke intervention package to prevent families needing a statutory social care service or when stepping down from children’s social care. They do lots of different work, such as helping to reduce substance misuse, crime and anti-social behaviour. They support better school attendance and outcomes, reduce or stop abusive situations, or missing children, and provide mediation between young people and their families. They also help young carers and foster carers.

        Social Worker

        Social workers support individuals and their families through difficult times and help to find solutions to their problems. They assess people’s needs, strengths and wishes, working with individuals and families directly to help them make changes and solve problems, organising support, making recommendations or referrals to other services and agencies, and keeping detailed records. This is done by working with parents, the wider family network and other professionals in a strengths-based way to support change for the children or reduce the impact the disability, condition or illness has on daily life.

        Social workers will have a special interest in:

        Occupational Therapists

        Occupational Therapists (OTs) help children develop everyday skills, such as feeding themselves, getting dressed and playing. In particular by changes to the child’s environment by adaptations or specialist equipment. They are supported by Occupational Therapy Assistants.

        Last updated: April 23, 2026

        Next review due: October 23, 2026

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