Somerset County Council
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Have you tried searching our website for the information you need? 

Please phone us on 0300 123 2224 

Phone lines are open from 8am to 6pm Monday to Friday. Inbound and outbound calls may be recorded for training or quality purposes. Your calls come to our call centre, known as Somerset Direct.

For Deaf and hard of hearing callers, you can contact us using 'Text Relay' (by prefixing our contact numbers with 18001).   

If you are worried about a child, young person or adult who could be in danger please contact
0300 123 2224. In an emergency always contact the police by dialling 999 or if it is not an emergency and you want to talk with the police, dial 101.

If you would like to speak to a Children's Social Care Social Worker outside of office hours please phone the Emergency Duty Team (EDT) on 0300 123 23 27 

You can find out of hours contact information on our Adult Social Care out of hours contact page.

If you have a quick question for the Adult Social Care team, please use our contact form  For a more detailed conversation please phone 0300 123 2224


If you are a professional you can contact Adult Social Care.

Email usgeneralenquiries@somerset.gov.uk 

Replying to and sending emails

SMS Text Enquiries:  Send us a message from your mobile phone to 07781 482 858 (Normal text message rates apply)   

Write to us:   
Somerset County Council    
County Hall    
Taunton    
Somerset    
TA1 4DY  

You can get directions to County Hall from Google Maps 
Information about Taunton Park and Ride.

Please phone the numbers below for the following services:

Fostering and Adoption enquiries 0800 587 9900 
Culture and Heritage 01823 278805 
Somerset Skills and Learning 0330 332 7997 

Other useful numbers

District Councils
Mendip District Council 0300 303 8588  

Sedgemoor District Council 0300 303 7800  
South Somerset District Council  01935 462462  
Taunton Deane Borough Council  01823 356356  
West Somerset Council  01643 703704

Report a street light fault using our online form or phone 0845 601 0939 (office hours) or 0845 795 9639 (for out of hours emergencies) 

Wellington Community Office 01823 667279
EMA (Education Maintenance allowance) Helpline for Students 0808 101 6219 
Student Finance Direct (Higher Education Students only 0845 607 7577 
Citizens Advice Bureau Consumer Helpline 0345 404 0506 

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